Customer Support

At Think Telecom we wholeheartedly believe in supporting you and your business through a level of service and customer care that we know will far exceed your expectations. We have carefully assembled a highly skilled, customer focused support team with a wealth of industry experience and knowledge, on-hand specifically for you. Additionally we have, Sales, Internet or Voice Over DSL Support, Technical Support and Faults, and Payment and Billing, all readily available for you now on 1300 713 021.

Our aim is to forge a long-standing working relationship with our clients that will keep them connected to their marketplace effectively. Telecommunications is a rapidly developing, dynamic industry and we will enhance your business by keeping up-to-date of these developments, listening to your needs, providing free, impartial advice and delivering solutions that will make an impact.

When you make the change to Think Telecom, expect a proactive approach to customer care, your account will be reviewed regularly to ensure you are always getting the best products and services for your business environment. You will have your own premium client account manager who will get to know you, your business and your unique requirements. Continuously available to you, these account managers are dedicated and focused on you. Using specifically designed analytical software and industry experience they will review your communications systems and will deliver the optimal, tailored package.  Your personal account manager will speak with you often to ensure you are happy with everything that is happening with your communications.