(integrated services digital network)

Think Telecom ISDN 10/20/30 digital phone lines are larger capacity services that can carry up to 30 digital lines in ‘blocks’ or 10, 20 or 30. When a service is installed a high-capacity digital capable is connected and the required number of channels activated; this makes adding additional services fast and efficient allowing for your connectivity to grow and expand quickly and easily as your business grows.

There are some significant benefits to ISDN 10/20/30 blocks, especially when it comes to data transfer; the greater bandwidth associated with the digital lines in conjunction with greater stability and connection strength provides brilliant data capabilities. Each channel/line can be used individually, or you can aggregate multiple lines to provide greater bandwidth and greater speed; a perfect solution for graphics, high-grade video or large data transfers.

Direct-in-dial is another brilliant feature of significant benefit; this service allows for more numbers to be allocated to an account than actual physical lines. Each extension in a business can therefore be allocated a different number if required for personal connectivity with your clients. Essentially allowing incoming callers to connect directly with an extension without having to go through a switch or reception. Available in blocks of 100 in-dial ranges can be customised directly to your needs;  for example, you can chose the outgoing number displayed depending on the extension or extension ‘group’ calling out, or you can allocate a certain number to advertising and marketing so that you can track the effectiveness of your campaign.

Contact an experienced customer service professional on 1300 713 021 to review all of the features and benefits of ISDN 10/20/30 services and the role they can play in keeping your business connected. Telecommunications can be a confusing industry, filled with technical terminology and jargon, let Think Telecom add clarity and understanding with a fresh approach to your needs, your premium client account manager can even invest additional time into your business by conducting a communications audit;  an in depth review of your current setup, associated costs and needs and future growth to highlight areas of operational improvement and potential savings.